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Data Protection · Your Privacy Is Our Responsibility

CasinoDB Privacy Policy — How Your Data Is Collected and Protected

At casinodb, protecting your personal data is our highest priority. This policy explains what data we collect, how it is used, and what rights you have.

Last Updated: 1 May 2026 Reading time: ~10 minutes Language: Bangla
SSL Encrypted
256-bit Protection
GDPR Compliant
International Standards
How We Protect Your Information

Casinodb's key pillars of data protection at a glance

Encrypted Data Transfer

Every transaction and data exchange on casinodb is secured with 256-bit SSL encryption. No third party can access this information.

256-bit SSL
Your Data Is Never Sold

Your personal information is never sold to third parties. casinodb only uses data that is strictly necessary to provide its services.

Data Is Never Sold
KYC Data Protection

Documents submitted for identity verification are stored on secure servers and accessible only to authorised staff.

Secure Storage
Transparency in Cookie Use

Casinodb uses only essential and analytical cookies. You can update your cookie preferences at any time.

Controllable
Your Rights Are Protected

Your rights to access, correct, delete, and port your data are fully reserved and may be exercised at any time.

Your Rights
Adherence to International Standards

Casinodb strictly complies with international data protection standards and the privacy guidelines of its licensing authority.

GDPR Compliant
Table of Contents
1

Introduction & Scope

Casinodb ("we", "platform") places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy ("Policy") explains how casinodb collects, stores, uses, and protects your personal information.

By using the casinodb website or app, you are considered to have accepted this policy. If you disagree with any part of it, please discontinue use of the platform and Help Center Contact us.

In plain terms: We only collect the information necessary to provide our services. We never sell or share your data — it is always handled securely.
2

What Information We Collect

Casinodb may collect the following types of information from its members:

Type of InformationExampleWhy It's Collected
Identity InformationName, date of birth, nationalityKYC Verification & Age Confirmation
Contact InformationEmail address, phone numberAccount Security & Communication
Financial InformationMobile Pay/Nagad number, transaction historyPayment Processing
Identity DocumentsNID, passport scanKYC Legal Obligations
Usage InformationLogin time, betting historyService Improvement & Security
Technical InformationIP address, device information, cookiesFraud Prevention
Important: casinodb never stores your full bank card number or PIN. Payment details are secured using tokenization.
3

Data Collection Methods

Casinodb collects information through several methods. You should be aware of how each of them works:

  • Directly from you: Information you provide directly via registration forms, KYC uploads, support chat, or email.
  • Automatically: Browsing data collected via cookies, log files, and tracking technologies during your use of the website.
  • From Payment Processors: Mobile Pay, Nagad, and other payment partners share limited information solely to confirm transactions.
  • From fraud prevention services: Limited data shared with third-party verification agencies to ensure account security.
4

How We Use Your Data

Casinodb uses your data solely for the following purposes:

  • Account Creation, Management & Verification (KYC)
  • Deposit & Withdrawal Processing
  • Providing Betting & Gaming Services
  • Fraud Detection & Platform Security
  • Support & Customer Service
  • Sending promotional offers (with your consent)
  • Compliance with Legal Obligations & Regulatory Reporting
  • Your data is never shared with third parties for advertising purposes without your consent
5

Sharing Information with Third Parties

Casinodb never sells your personal information. However, limited data may be shared in specific circumstances:

  • Payment Partners: Mobile Pay, Nagad, Rocket — only the minimum information required to complete a transaction.
  • Law Enforcement: Under a court order or legal obligation — only when required by law.
  • Licensing Authority: Specific data shared during routine audits to comply with gaming licence requirements.
  • Technology Service Providers: For site hosting and security — under strict confidentiality agreements.
  • Your information is never shared with advertisers or marketing companies.
  • No data is shared with data brokers or information aggregator companies.
Rest assured: casinodb has strict data protection agreements in place with all parties it shares information with. Sharing your data with unauthorised individuals is strictly prohibited.
6

Cookie Policy

Casinodb uses several types of cookies on its website. Cookies are small data files stored in your browser.

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
  • Performance Cookies: Measuring page load times and detecting errors — to improve the site.
  • Analytics Cookies: To understand which pages are visited most — statistics are collected anonymously.
  • No tracking or advertising cookies are used.

Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of the site.

7

Data Retention Period

Casinodb does not retain any information longer than necessary. General guidelines:

  • Active account data: For the duration of your active account and for 5 years thereafter.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: 5 years to meet law enforcement requirements.
  • Support chat history: 1 year for troubleshooting purposes.
  • Browsing Logs: 90 days for security analysis.

Once the designated retention period has passed, data is securely deleted or anonymised.

8

Your Rights Over Your Information

As a casinodb user, you have the following rights regarding your personal data:

Right to Access
Request Access to Your Data
Right to Rectification
Request to Correct Inaccurate Information
Right to Erasure
Data Deletion Request
Restrict Processing
Restrict Certain Uses
Portability
Download My Data
Right to Object
Right to Object to Specific Uses

To exercise these rights, support@casinodb.netemail us at or Help Center Reach out via live chat. We will respond within 30 days.

Please Note: Some deletion requests may not be fulfilled in full — where data must be retained due to legal obligations or security requirements. You will be informed of the reason in such cases.
9

Children's Privacy

Casinodb is strictly for users aged 18 and over. We do not knowingly collect data from minors.

  • Age verification is in place at the point of registration
  • Any account identified as belonging to a minor is immediately closed and all associated data is deleted
  • Parents or guardians may report a minor's account to our support team
10

Privacy Policy Updates

Casinodb may update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of the page will change
  • You will be notified of significant changes via your registered email or app notification
  • Continued use of the platform after changes constitutes acceptance of the updated policy

We recommend reviewing this page regularly.

11

Privacy-Related Contact

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy:

Email: support@casinodb.net
Live Chat: Help Center Available 24/7
Response Time: Within 30 working days (usually sooner)

Casinodb takes your privacy concerns seriously and strives to respond in a timely manner.

Frequently Asked Questions

Most Frequently Asked Questions About Privacy & Account Policy

Yes, they can — with conditions. Two adult members of the same household may open separate casinodb accounts, provided each account is registered with a unique identity, phone number, email address, and payment method.

However, using two accounts from the same IP address or device may be considered a violation of our multiple-account policy. In such cases, it is advisable to notify the casinodb support team in advance to avoid any misunderstanding. Most importantly, no individual is permitted to hold two accounts under any circumstances. If discovered, both accounts may be suspended.

Getting casinodb's Refer-a-Friend bonus is straightforward. Log in to your account, go to the 'Referral' section, and grab your personal referral link or code.

Share this link or code with a friend. If they register using it and make a qualifying deposit, a bonus will be credited to your account. Check the Promotions page for bonus amounts and terms, as these may change from time to time. Please note — referral bonuses are subject to wagering requirements, and self-referrals using multiple accounts are strictly prohibited.

Join casinodb — safely, confidently.

Your information is fully protected. Read our Privacy Policy and register with confidence today.

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